Sales Manager

Profile Name: Sales Manager
Gender: Male
Location: Mumbai
Years of Experience:3+ Yrs of relevant experience
Job Description: (Role in the organization and Key Responsibility Areas)

  • Funnel development of new customers from Industry verticals such as IT , BPO, Manufacturing, Healthcare etc.
  • Assimilate key "pain points" of the vertical and learn to articulate the key value proposition and ROI.
  • Mapping of key contacts.
  • Customer-wise biz plan and strategy for existing key accounts.
  • Coordinate regular & effective "vertically aligned" KT sessions by ensuring right participation from AGCL and customer side.
  • Customer Review meeting- end to end account status w.r.t. sales, SLAs, etc.
  • To act as a Single Point of Contact to the customer.
  • Discover Customer Requirements- viz. sizing, pain areas, etc. and build a strong business case with the help of Pre-Sales team.
  • Understand competitive scenario viz solution offered, price indications, strategy, etc.
  • Arrange visit to Customer Studio for key decision makers for experiential demonstration of vertical solutions.
  • Negotiate with the customer on pricing ,commercial and delivery requirements.
  • Work closely with Projects and Services team for effective implementation and maintenance.
  • Keep customers abreast of the advancements in technology by sending relevant technology white papers, case studies, product brochures ,solution benefits document etc. Invite customers to discuss technology roadmap.
  • Get the appropriate discount approvals from Marketing ,ensure there are no reference price deviations and profitability is achieved while negotiating a deal.
  • Provide support to the Finance team for the collection of payments post implementation.
  • Create new opportunities of business with the existing satisfied customers to keep the run-rate business going.

    The concerned person should be in software or complex technology selling.


Preference of Professional background:

Direct selling in

  • ERP Sales
  • CRM Sales
  • Software Sales
  • Contact Center Solutions
  • Call Center / CRM Technology space.

Excellent in following:
  • Pitch delivery.
  • Negotiation & order skills.

Interested candidates should send their updated resume along with the Current & Expect CTC.